… and the other 20% are glad that you have them.
Just heard Ben Settle say that on the podcast.
And he has a point.
Someone’s bad news is somebody else’s good news.
Say, you have a food stall. Joe walks by and he’s dead hungry. Bad news for him. But good news for you, because he now stops at your stall and orders your delicious burger.
Or you’re a freelance developer. Somebody’s bad news – needs a website, wants an iphone app prototyped and can’t do it himself – is good news for you. Because you offer these services. For a fee.
Bad news is always good news in disguise. And vice versa.